Terms and Conditions
Non-Refundable Deposit
All bookings require a 50% non-refundable deposit at the time of booking to secure the date, with the remaining balance to be paid in full the day of the event. In order to confirm the event, a contract must be signed along with the deposit.
Full Payment must be received before services are rendered.
The Customer agrees to pay a non-refundable deposit/invoice by the due date specified. Unpaid or overdue invoices will result in immediate cancellation of the event.
Cancellations
A 7 day notice must be given for all cancellations/changes via written email. Failure to do so may result in a loss of deposit. If canceled, the event must be rescheduled within 30 days from original reservation date upon availability.
LIMITED TO ONE CANCELLATION ONLY.
In case of inclement weather ie: heavy rain, thunderstorms, snow or high winds
Customers will have to reschedule upon availability.
Delivery
Please be sure the area for setup is clear of any sharp objects and debris. We are not responsible for moving any items/furniture belonging to Customer. If space is not ready for setup, a late fee may occur.
Please have all pets secured in a safe location away from the setup area.
Please restrict access for children during setup to ensure products do not get damaged or tampered with and services get completed in a timely manner.
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Delivery times will vary depending on schedule and will be discussed between Customer and Drip and Dip prior to the event date.
If Customer fails to be present at time of delivery, the event will be canceled and no refund will be issued.
Restrictions/Damages
Strictly NO PETS are permitted on any items provided by Drip and Dip. Any pet hair or pet urine found on mattresses, fabric, sheets etc., customers will be charged a fee to replace damages.
Strictly NO SMOKING is permitted near or inside any items provided by Drip and Dip. Any smell of smoke, burns or ash will result in a fee to replace damages.
NO SHOES, NO JUMPING and NO CLIMBING on any equipment or items provided by Drip and Dip.
Drip and Dip is not liable for accidental damage caused by you or your guests. If any item is damaged, charges will be applied to cover replacement costs.
Adult Supervision
It is the customer's duty to supervise children at ALL TIMES.
Signature
This document must be signed for hire.